You better get GROOVE'n with GROOVE!
October 08, 2021

You better get GROOVE'n with GROOVE!

Todd Veihman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove allows for me, as a salesperson, to keep my multi-touch campaigns organized and my Salesforce database up to date. It prevents me from duplicating entries and managing numerous spreadsheets.

Pros

  • Provides real time data on client/prospect interactions with my emails.
  • Keeps me organized when I have numerous companies that I'm targeting.
  • Groove makes it incredibly easy to keep Salesforce up to date.

Cons

  • If Groove could recognize what it is that I'm doing and provide best practices or a means to do it easier, that would be a great addition.
  • Flow creation, cadence, and tracking.
  • Acquired data through Groove flows to Salesforce.
  • Elimination of spreadsheets.
  • Groove provides insights on your targets in terms of interactions with your "touches". You are able to identify very easily those that are reading your emails and those that are not, allowing you to have a laser-like focus on who to truly focus on. Again, Groove keeps you very organized and informed.
Overall, Groove is very easy to use. I believe I have tapped into 70% of its capabilities, but still learning the system. Groove's support has been fantastic in assisting with questions and "how to's".

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Salesforce Lightning Platform (formerly Salesforce App Cloud)
I have told other business units within ADP about Groove and how it keeps you on track with multi-touch campaigns, info keyed into Groove flows to Salesforce, and that emails sent through Outlook via Groove have the "unsubscribe" option attached. Their eyes get real big upon hearing this. It's very convenient and easy to use.

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