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New user review
October 08, 2021

New user review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It is an efficient tool that solves issues with reaching out to mass groups in a timely manner, tracks calls, and saves information in one easy-to-use database.
  • Group emailing.
  • Tracking calls.
  • Saving past emails and tracking who reads them.
  • Example email templates.
  • Constructive feedback on templates.
  • Emailing
  • Tracking
  • Faster contact with customers.
  • Increased productivity.
  • Greater customer satisfaction.
Because it's very user-friendly and easy to view.
I have only used Groove but am a very big fan of it.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

When you want to get information out in a fast timely manner and track who sees and doesn't see it.