Groove- Saving me a days work a week
March 07, 2022

Groove- Saving me a days work a week

Tom McHugh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove as part of my daily sales routine in a number of ways. Firstly, I use it to log and track every customer interaction I have as it is integrated with my CRM.

Pros

  • Logging and tracking interactions
  • Marketing and sales campaigns
  • Sales based customer cadences
  • Calling customers

Cons

  • Copying colleagues on email campaigns
  • have Groove reminders integrated with Google calendar
  • Campaigns
  • Tracking and logging emails on SFDC
  • Reminders
  • Calling (local dialing)
  • Increase in new business interactions by 30%
  • Increase customer outreach by 50%
I think overall, it's very useable. There is definitely room for improvement in some small areas as it is not entirely intuitive. Certain functions are kind of hidden away (For example, when executing all activities in a campaign).

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

I love Groove. Even small things, like setting reminders on emails every day have become indispensable to my general workflow.

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