Groove Helps to Maximize Time and Outreach
March 08, 2022

Groove Helps to Maximize Time and Outreach

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use it for automation and integration with Gmail. Our main issue was ensuring that all contact made to a client was accurately recorded onto accounts and that we had a uniform way of communicating with our client bases throughout the funnel.

Pros

  • Gmail integration
  • Template response tracking
  • Scheduling options
  • Flow

Cons

  • More intuitiveness with flows and customer segmentation
  • Quicker ways to integrate customer lists
  • Increased productivity
  • Increased customer touch points
  • Increased revenue directly tied to Flow outreach initiatives
  • Better email response tracking
  • Better scheduling
  • Better and more accurate record keeping
Groove is fairly easy to use

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Salesforce CMS, Google Workspace (formerly G Suite)
Flows are very useful, as is direct integration with Gmail. Flows have not proven to be very useful with opportunity tracking.

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