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It's a good tool
Updated March 19, 2022

It's a good tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It was used for reaching out to people via email alongside Salesforce. The most used features were mass email sending and email tracking. It's good to know when you send an email and see when the people opened it. It's convenient too when you have, for example, 20 leads that day and can send 20 emails with one click.
  • Good management tool
  • Easy to use
  • Mass email sending
  • Good email tracking
  • Maybe the synchronization with other platforms, but it's actually alright.
  • The interface is a little bit dull and kind of old, could look a little bit better.
  • The extension for chrome for tracking emails could be a little bit better too.
  • The efficiency
  • Easy to use
  • Convenient
  • Increased productivity for sure
  • Faster deal cycles
  • Made work better in many ways
It's easy to use, and it's efficient. Really liked the innovation in the area and the benefits that the product gives for many work areas. It makes work really efficient, cool and saves a lot of time where you can either rest or anticipate more work. Really good!
Automated sales campaigns were really useful while using it. It saved a lot of headaches by sending a lot of emails. Scheduling contact and meeting were useful, too, and the tracking of emails. Knowing when someone opens an email is really good. Oh, and it reminds you when someone responds too if you don't see the notification on the mailbox.

Do you think Groove delivers good value for the price?

Not sure

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

Yes

Did implementation of Groove go as expected?

Yes

Would you buy Groove again?

Yes

It's useful for reaching out to people for sales and marketing purposes. It can be used for meeting purposes and business-level tasks too. You can schedule meetings, schedule email sending, mass email sending, and it's all very convenient, really. Not useful if you don't need to communicate with a lot of people at the same time.