Item: Groove, a Clari company
Rating: 10
Author: Verified User

Overall Satisfaction with Groove

Use Cases and Deployment Scope

It was used for reaching out to people via email alongside Salesforce. The most used features were mass email sending and email tracking. It's good to know when you send an email and see when the people opened it. It's convenient too when you have, for example, 20 leads that day and can send 20 emails with one click.

Pros and Cons

Pros

Good management tool
Easy to use
Mass email sending
Good email tracking

Cons

Maybe the synchronization with other platforms, but it's actually alright.
The interface is a little bit dull and kind of old, could look a little bit better.
The extension for chrome for tracking emails could be a little bit better too.

Most Important Features

The efficiency
Easy to use
Convenient

Return on Investment

Increased productivity for sure
Faster deal cycles
Made work better in many ways

Usability

It's easy to use, and it's efficient. Really liked the innovation in the area and the benefits that the product gives for many work areas. It makes work really efficient, cool and saves a lot of time where you can either rest or anticipate more work. Really good!

Key Insights

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Likelihood to Recommend

It's useful for reaching out to people for sales and marketing purposes. It can be used for meeting purposes and business-level tasks too. You can schedule meetings, schedule email sending, mass email sending, and it's all very convenient, really. Not useful if you don't need to communicate with a lot of people at the same time.

Comments

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It's a good tool