Groove is great!
August 16, 2022

Groove is great!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove to manage email outreach to different prospects. It is especially useful for designing the flow of different email campaigns, and for assigning prospects to different campaigns as recipients. I can use it to track email opens in real-time, as well as overall open rates, which helps with my outreach. Overall, it is a very useful tool for email marketing.
  • Email campaign flow design
  • Email tracking
  • Creating email templates
  • I would like to be able to move people from one flow step to another without actually sending them the email (ex. if someone has blocked communication from Groove, I can still move them to the next step to keep track of where I want them, since I would just send them the email from my account and not from Groove).
  • Batch emails
  • Campaign organization
  • Creating templates
  • Employee productivity
  • Ability to see opens increases call volume
Excellent UX, but some aspects (like mentioned before, unable to move people from one step of a flow to another without sending them an email) can be problematic.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is great for marketing and sales teams! It is probably not so great for individual communication. Works best for batch emails.