Groove for the win!
August 11, 2022

Groove for the win!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I primarily use Groove for prospecting, lead nurturing, voice-to-voice calls, email and analytics, etc. Groove helps me stay organized, on task and on track to meet/surpass my daily metrics and aid in pipeline generation. It's an easy-to-use, intuitive tool that has had a direct impact on my overall success in business development.

Pros

  • Groove flows are easy to create & utilize
  • The Groove dialer is a great way to bring your prospecting efforts full circle
  • Groove helps me understand what's most important day-to-day

Cons

  • Groove can be clunky at times
  • The Groove tasks don't always register and trigger next steps
  • Groove should implement a better task list/queue
  • Groove Flows
  • Groove Omnidialer
  • Groove hotlists
  • Efficient prospecting
  • Quality call blocks
  • Sound messaging
Groove is fantastic. However, often times it can be clunky and not work in the manner it's supposed to, e.g., flows don't progress, prospects are not removed from the flow, and calls won't register. Those are typically easily resolved but nonetheless still bothersome. It's always easy to reach customer support when issues arise.
  • Outreach
Outreach is another sales engagement tool that I've used in the past. The most important difference Groove has made for me has been the automation between our CRM & Groove. With the ability to eliminate redundant, time-consuming tasks & enter info into our CRM directly into Groove, it takes the cake! Period

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

I wasn't involved with the implementation phase

Would you buy Groove by Clari again?

Yes

Groove is ideal when it comes to prospecting for new business, nurturing leads, focusing on marketing event invites, maintaining a presence amongst your prospects, and building a healthy sales pipeline. It's easy to use and helps me operate with efficiency, speed and adaptability in my everyday tasks. I would recommend this platform to any sales org.

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