Guru is an amazing way to store and find information quickly!
October 05, 2023

Guru is an amazing way to store and find information quickly!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We use guru as a place to store information that our team can search and utilize to find quick answers to their questions. With Guru's new AI search feature it's easier than ever to find and utilize cards as our database of information continues to grow over time. Guru also has amazing analytics that help us determine what information is used the most and where there are holes in the information stored.

Pros

  • Store useful information
  • Find answers swiftly with their AI search tool
  • Analytics to determine most used cards and new cards to be added

Cons

  • The ability to upvote cards
  • Better duplicate card detection
  • Ability to integrate with more software
  • AI Search
  • Announcements
  • Analytics
  • Positive: quick answers for a myriad of questions
  • Positive: ability to see what our users are looking for
  • Negative: difficulty determining where duplicates exist

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Guru is well suited for storing information in a meaningful way and allowing users to find it quickly with their search tools. If you have proprietary information, private info related to your users etc then guru isn't a great place to store that data.

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