Gusto Review
July 08, 2024

Gusto Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

The primary use case that I interact with Gusto for is tracking hours in hectic times. Working on a campaign with people across the country, it is very difficult to track hours worked and automate paychecks, but Gusto has made it so easy. There are also higher level benefits, and the operations team loves it

Pros

  • User interface
  • time tracking
  • paying on time

Cons

  • Website is often down
  • Better benefits explanation
  • nothing else i can think of
  • simplicity
  • help accessibility
  • time saving
I already mentioned that the user interface is one of the biggest pluses. I think the most intutive things that are needed for good software, like good menus are good design are present. However it also looks like a very well made website, with custom and calming loading screens and other things like that

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

I think it is well suited for organizations that don't reach the economies of scale where it makes sense to have internal payroll. This could be non-profits and really anything else that needs a simple mechanism to make sure everyone is paid. It is probably a bit cheaper for very large firms to handle payroll a different way

Gusto Feature Ratings

Payroll Management
9.0
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8

Comments

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