User Friendly
July 08, 2024

User Friendly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

As an employee, it is easy to update my withholding forms. Review my medical and dental benefits are easy to access. As well as other benefits, like a 401k and Roth IRA.
As a tax preparer, I love that it is easy to refer clients to the service and Gusto to be user friendly.

Pros

  • Easy tracking
  • Access to benefits and details are easily accessible
  • Employer calendar

Cons

  • Difficult to update name changes
  • the best ROI is that using Gusto saves time
  • Easy of onboarding new and temporary employees
Extremely user friendly

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Small business owner that is moving to make a S-Corp election. Gusto is easy to use, helps the Business owner comply with the IRS responsible wage requirements.

Not suited with individuals that operate at a low net income or net loss.

Gusto Feature Ratings

Direct deposit files
10
Salary revision and increment management
9

Comments

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