Gusto Review (2024)
August 20, 2024

Gusto Review (2024)

BreAnne Ide | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto primarily as a tool for tracking time off requests and personnel information. It functions well as a tool for maintaining track of organizational leadership and who reports to whom, and keeps track of payroll information that would otherwise be difficult to manage. It functions well for our needs.

Pros

  • Gusto maintains our database of personnel, pay information, and emergency contacts.
  • Gusto manages our payroll information and provides employees with an excellent breakdown of pay.
  • The partnership with the self-help income verification service is beneficial to our employees.

Cons

  • I think Gusto logs people out of the platform too quickly—there have been multiple times when I've left for a moment and felt like I was quickly logged out.
  • Unfortunately, I do not have access to these numbers specifically.
I appreciate the direct tie-in to the app- it's particularly beneficial for our younger employees.

Do you think Gusto delivers good value for the price?

Not sure

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

Gusto is very well suited to a small company like the one I work for, but it would be less applicable to a larger company (25+ employees).

Gusto Feature Ratings

Pay calculation
8
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
7

Comments

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