Simple and Straightforward
October 08, 2019

Simple and Straightforward

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HelloSign

We currently use HelloSign to send out documents for signature to employees and external contacts, as well as use the Chrome extension to sign documents sent to us via email. It is currently being used by some of our management team but is not used by the entire company. We have an account that supports 10 licenses (7 or 8 of which we are currently using).
  • Create document templates for completion and signature.
  • Storage on HelloSign with the ability to download as needed.
  • Chrome extension that allows documents to be signed directly from emails.
  • More flexibility in the template creation platform.
  • Better functioning Chrome extension (it occasionally stops working).
  • Increases the ability to get documents signed in a timely fashion.
  • Increases simplicity with the ability to sign documents directly from an email.
We are a joint venture and one of our parent companies was already using HelloSign so it was an easy way to maintain compatibility. I have not formally evaluated DocuSign or other signature platforms yet, though it will become a need as our company continues to grow over the next 6 months.
I haven't actually had to reach out to support formally at this point. For the most part, HelloSign has functioned as we needed it to. In the event that I needed to contact support, I would hope that it is a simple and timely process to resolve any issues.

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HelloSign is great on a small scale and works well for a handful of employees. I have never looked into higher-level subscriptions, but I'm not sure I would stick with HelloSign if I was going to spend more money. It works well for sending out documents we use regularly like our NDA template and new hire paperwork or for one-off documents.