Hibob - The Future at the palm of your hands.
Updated February 27, 2023

Hibob - The Future at the palm of your hands.

Natasha Bevan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hibob

We use Hibob as our HRIS. This addresses communication within the business, links to essential sites, keeping all employees data safe and together. All 200 employees use Hibob and have access to this. Bob also addressed for us a link between our people and payment system meaning payroll is a bit less frantic! Bob has been a great addition to share messages and give kudos to people and to use as an intranet to keep essential links together. We also use bob to gain information about the people we have in our business to ensure products and services that the HR team are specific and useful to the workforce.

Pros

  • Employee Information and Updates
  • Booking Time Off is super easy!
  • Org chart is really easy to use and view
  • Roles and permissions are easy to delegate
  • Set up is really easy
  • Integrations between systems are easy to set up
  • Account Managers have been easily accessible and super helpful!

Cons

  • Expense Management
  • Overtime cannot be logged to be paid, only as TOIL
  • Time Off
  • Newsfeed/Timeline to give business messages or shoutouts etc
  • Talent module for reviews, probations and return to works.
  • Having a more centralised platform for all employees to share and recognise has been so beneficial
Hibob has a lot more features than PeopleHR. Just missing the overtime and expenses calculation
Hibob is much more user friendly than our previous system, it is prettier, much more customisable and to be used similarly to a social media platform has really helped people engage with the system.
PeopleHR was very systemised as opposed to getting people involved with giving kudos and thanks to people and to have a more centralised place for everything, has mean that performance management and reviews are easy to complete and manage and track throughout the year meaning people are more aligned with the vision and knowing where they stand with the business.

Do you think HiBob delivers good value for the price?

Yes

Are you happy with HiBob's feature set?

Yes

Did HiBob live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HiBob go as expected?

Yes

Would you buy HiBob again?

Yes

Hibob is perfect for keeping all employee information together and using it as a fun tool to get to know each other. Having the option to shout out, give kudos or post information for everyone is really useful and has been really good for the business and well received by everyone. Org chart is super easy to use and navigate the Integrations between our payment system and LMS has been really useful. Overtime cannot be logged in a 'clock in' 'clock out' way, and can only be logged through the system as TOIL. We have instead had to create a work around for this. This is now working and people are using it. But this seems like something this system should have. Expenses are a long arduous process at the moment which is a real shame, as we're now having to spend money externally to include expenses.

HiBob Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
8.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Salary revision and increment management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Recruiting / ATS ()
Not Rated

Using Hibob

250 - All business functions use hibob. Direct labour in the field and other field based staff use the app and other, more office based staff used the desktop app however the functionality on the app is helpful for those office staff including management are able to confirm time off or give kudos and add photos from their phone!
250 - All staff have access to support where required. Everyone has been really helpful when he have contacted them, answered questions promptly, with clear expectations and screenshots to show us where we need to go. Being able to give the bob support team access to our system has been great for them to see any problems we may be facing so they can see it first hand.
  • Time Off and Attendance
  • News feed, kudos etc
  • Essential links
  • Directory and org chat
  • Expenses can't be logged through bob so we use a widget and approval flow on peoples pages to work this out.
  • Overtime can't be logged to be paid on bob therefore we have had to use other functions within bob to help us log this.
  • We are using bob for everything we can.
We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable.

Evaluating Hibob and Competitors

Yes - PeopleHR
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
We wouldn't change our decision or selection process.

Hibob Implementation

I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting!
  • Implemented in-house
Yes - Alev helped us break up each piece of bob and work out how we'd like to do this and to work with our business. this was really helpful rather than it being in one go.
Change management was a minor issue with the implementation - Everyone was on board with the changes needed
  • Expenses Set Up
  • Overtime Logging

Hibob Support

Support have been really helpful, being able to give them access so they see our problems in real time is really beneficial and we still feel like employee data is safe because we don't have to give financial information.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Unsure if we purchased this.
Yes - Yes, sorted quickly and given plenty of updates throughout the day
When we had a bug with time off, there was a problem with the day blanking out when trying to edit. The person who served me was fantastic, persevered with the issue and got a prompt response with updates throughout the day where the fix wasn't immediate.

Using Hibob

We love Hibob, so user-friendly and easy to engage with on the app and desktop sites.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • role and permission updates
  • reporting - and this is SO important to us!
  • Expenses
  • Overtime logging
Yes - Really well, there are things we'd like to see on the app that can't be done on there at the moment, but these aren't causing any real barriers right now.

Comments

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