Overall Satisfaction with HipChat
Our team is using HipChat as the main collaborative platform. We have rooms for users to log support requests for our team as well as we have an internal room to discuss our own affairs. It's also used to bridge a connection with remote employees. It’s very helpful to be able to send files, video chat and regular chat all in one platform. Github integration is also key. Our entire organization has migrated to Hipchat. However, there are still some engineering teams using Slack.
- Collaboration in one solitary platform.
- Integration with github.
- Number of platforms that are supported.
- Hipchat has failed quite a few times recently. I believe these outages were Atlassian based, so not just our implementation. The problem was that when this occurred, our entire remote team was just offline.
- Video chatting is a little bit spottier than Google Hangouts when using the same connection. Sometimes it doesn't switch on or allow me to accept a call.