Virtual standups with Hipchat
Updated September 17, 2016

Virtual standups with Hipchat

Rae Allen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HipChat

Hipchat is not organisation wide but is heavily used in both the editorial content areas and the strategy implementation areas of our division. It is also heavily used by a number of development teams working on our products. In particular our editorial content and strategy teams are scattered across Australia with users in regional areas such as Broome WA, Bendigo NSW and Lismore VIC. When staff are located thousands of kilometres apart a real time targeted chat system is important.
  • standups: I have installed the standup hipbot and as we have staff in a handful of locations across 3 timezones we can run virtual standups by having members of the team log a "Yesterday I did ... "/"Today I'm doing ..." The bot allows me to pull these reports out of the noise very simply.
  • availability: When you have a dispersed team working on a project the ability to see they are available and get immediate answers to questions is important.
  • contact with other teams: While other teams work on our products its useful to be able to watch what they are doing by lurking in their HipChat room. I always say Good Morning and them knowing I'm there means they can ask for clarification on requests quite simply even though they may be working 1000 or 2000kms away.
  • I would love to see a bot wizard developed - for example I'd like to find the time to build an "on this day" bot which replied to the first person to chat each day, but I lack the time to study the system.
Selecting HipChat was a corporate decision.
Since we also use confluence, jira and stash, the integrations enable rooms to keep a close eye on the workflow of other team members.
The integrations work very well and in particular I like how you can set them up in such a way as to reduce noise. For example the Jira integration we use we only get notified when a job is opened and then when it is closed.
Android - good - and very handy - see previous notes about timezones and the like
We manage it as an internal chat system so I haven't looked at wider use.

HipChat (discontinued) Feature Ratings

Mobile Access
9
Search
8
Chat
9
Notifications
7
Discussions
6
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Video files
3
Audio files
3
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Integrating HipChat