Item: HireRight
Rating: 8
Author: Krista-erika Lopez

Use Cases and Deployment Scope

It’s is currently being used across our organization. It helps us deal with keeping up with volume hiring for sensitive positions.

Pros and Cons

Accessible
Easy to view
Easily maintains employee records for rehires

It would be nice to be able to choose the facility the employees are going to instead of them choosing based on their location.
Wish there was an end user manual so I would be able to troubleshoot should employees need help ordering their background checks/ drug tests.
Would be nice to have a high level overview of how the drug testing/ background process works to share with hiring managers.

Return on Investment

When orders are duplicated you pay even though the employee didn’t take action on it.

There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).

Key Insights

Do you think HireRight delivers good value for the price?

Yes

Are you happy with HireRight's feature set?

Yes

Did HireRight live up to sales and marketing promises?

Yes

Did implementation of HireRight go as expected?

Yes

Would you buy HireRight again?

Yes

Likelihood to Recommend

HireRight is great! The customer service support is very helpful.

HireRight Review

Overall Satisfaction with HireRight