Not for me, but good for you
December 07, 2015
Not for me, but good for you
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with HireVue
We purchased HireVue to help with our hiring process as a ATS system. Originally we liked the concept of having interviews done before the initial contact. HireVue is a great concept. However, we found for our particular working model, people filling out resumes would stop when they found out they had to do a video interview. Our resume pool dropped considerably for certain departments. Again, fantastic concept and I would recommend HireVue to anyone, just not for us.
Pros
- Customer service is outstanding. Available to answer questions and willing to do anything they could to help. Very friendly.
- Great implementation team! Made the start up process go without a hitch.
- Great concept. If you are looking for a way to not have to look through all those tedious resumes HireVue is a great product.
Cons
- Ease of use for the applicant. We actually had some people call to say they could not use the product easily as their computers would not allow it.
- Website is a little intimidating. As I mentioned before most stopped applying when they found out they had to do a video interview.
- We found that we were losing good applicants due to the intimidation of the interview from home.
- Better ease of putting in notes for those applicants that actually did complete the entire process.
- Found some applicants did not take the video process seriously.
Originally we liked the idea of having video interviews, but found we lost some good applicants because of it. This is strictly because of our particular hiring process. HireVue can possibly be very successful for other industries.
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