Strongly recommend HotSchedules
February 01, 2017

Strongly recommend HotSchedules

Cassidy Mora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

I love HotSchedules. It allows for schedules to be accessed from anywhere and makes shift changes, messaging, and contacting employees easy and all in one place. I've used it for over 6 years now and it's never let me down.

Pros

  • Shift changes
  • Broadcast messaging
  • Paperless hiring
  • Blocked requests

Cons

  • Being able to make changes to the schedule from the app would be nice
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I really haven't had to use customer support.
I like it for event driven venues where there are constantly shifts needing to be added or taken away.

Comments

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