Killing the scheduling game!
Overall Satisfaction with HotSchedules
Hotschedules is currently used by our restaurant group for scheduling all staff. We use the logbook notes for communication between management from shift to shift. We use staff journal notes for individual employee logs of development and progressive discipline. We also use it for notification of employee reviews, staff messaging, shift swapping, labor cards and shift pre-shift notes.
Pros
- Efficient scheduling
- Efficient logging of employee progress
- Efficient communication between management
Cons
- The new scheduling update is a little more difficult than the previous
- Forecasting could be more user-friendly
Pros | Cons |
---|---|
Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
I haven't called for support as of yet.
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