Killing the scheduling game!
February 03, 2017

Killing the scheduling game!

Austin Gatto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

Hotschedules is currently used by our restaurant group for scheduling all staff. We use the logbook notes for communication between management from shift to shift. We use staff journal notes for individual employee logs of development and progressive discipline. We also use it for notification of employee reviews, staff messaging, shift swapping, labor cards and shift pre-shift notes.
  • Efficient scheduling
  • Efficient logging of employee progress
  • Efficient communication between management
  • The new scheduling update is a little more difficult than the previous
  • Forecasting could be more user-friendly
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
I haven't called for support as of yet.
Well suited for scheduling.