HotSchedules is the
February 03, 2017

HotSchedules is the

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We use HotSchedules across our whole organization. It is great with communicating each individual person's schedule, allows easy communication between co-workers, and allows our managers, who don't often see each other, the ability to communicate vital information about the day and staff. We recently started using HotSchedules train and it has been phenomenal with having a consistent program in place while also allowing us to individualize training by department.
  • HotSchedules is very user friendly. We have staff ages 14-80 and every one in between. Not one person has difficulty using this program.
  • HotSchedules reporting gives great insight to help keep our company's labor under control.
  • HotSchedules Logbook is a great way to communicate with managers store-wide. We track every thing that happens in the same place that we all have way access to. Way less things get missed this way!
  • I think as a manager, you should be able to assign to-dos to anyone on the organization and not just people on your schedule or job level.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We were looking into purchasing HotSchedules training. Everyone I spoke with was incredibly informative and answered any crazy questions I could think of. They have been still supportive through the learning process.
HotSchedules is fantastic for the hospitality industry! I cannot think of an industry that it would not be appropriate for.