HotSchedules is the bomb.com
February 03, 2017
HotSchedules is the bomb.com
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use HotSchedules across our whole organization. It is great with communicating each individual person's schedule, allows easy communication between co-workers, and allows our managers, who don't often see each other, the ability to communicate vital information about the day and staff. We recently started using HotSchedules train and it has been phenomenal with having a consistent program in place while also allowing us to individualize training by department.
Pros
- HotSchedules is very user friendly. We have staff ages 14-80 and every one in between. Not one person has difficulty using this program.
- HotSchedules reporting gives great insight to help keep our company's labor under control.
- HotSchedules Logbook is a great way to communicate with managers store-wide. We track every thing that happens in the same place that we all have way access to. Way less things get missed this way!
Cons
- I think as a manager, you should be able to assign to-dos to anyone on the organization and not just people on your schedule or job level.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We were looking into purchasing HotSchedules training. Everyone I spoke with was incredibly informative and answered any crazy questions I could think of. They have been still supportive through the learning process.
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