HotSchedules is HOT
March 01, 2017
HotSchedules is HOT
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
It facilitates the scheduling for the restaurant and allows managers to focus on managing rather than solving shift issues.
- Use historical data to facilitate schedule writing
- Allows for ease of labor tracking
- Simplified tool for scheduling
- Reports could be explained better
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success | Escalation required |
Data from the previous year was missing, customer service followed up on the weekend to ensure it was recovered.