HotSchedules Review
March 31, 2017
HotSchedules Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We currently use HotSchedules for all of our scheduling needs. It is being used across the whole organization. We also utilize HotSchedules for manager communications via the log book application, sales to labor analysis with proforma, and labor evaluation in the reporting application. It address the business problem of scheduling many employees in various departments. With HotSchedules we can get this accomplished all in one program.
- Provides employees with a way to request time off and trade or swap shifts.
- Creates schedules for many various departments in one program.
- Is very user friendly and also gives you the option to personalize in many areas.
- I would like to see larger screen for schedules.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
I have had many requests for help and all have been handled quickly and professionally with an almost immediate email to let you know they received your request and are working on getting it resolved.