Great Product for Small Businesses
Updated May 19, 2017
Great Product for Small Businesses
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
I work for a restaurant management company that provides HR, accounting, and payroll services. One of our clients utilizes Hot Schedules to manage employee schedules, avoid overtime, store Food Handler and TABC certification expiration dates, communicate via an internal messaging system, and sync directly with our POS system. I use it when auditing punch in/outs before processing payroll. HotSchedules allows us to stay organized and efficiently manage employee time spent at the restaurant.
- HotSchedules minimizes time spent on making employee schedules with an organized, user-friendly layout.
- HotSchedules allows users to track employee certification expiration dates and will send email notifications in advance of the expiration date.
- HotSChedules has the ability to sync directly with our POS system, eliminating time that it would take to add employee information in two places.
- The interface of HotSchedules could use some sprucing up with a more fresh, modern look.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | None |
I use ScheduleFly for one of our other clients. I like the calendar tool of ScheduleFly, but it is far more difficult to make those digital shift changes in ScheduleFly. I prefer the reporting tools in Hot Schedules as well.