Item: HotSchedules
Rating: 10
Author: Adam Keeshan

Overall Satisfaction with HotSchedules

Use Cases and Deployment Scope

[It’s being used in] Several departments throughout the hotel. It addresses scheduling, labor, time management with supervisors and reduction of need for communication.

Pros and Cons

Pros

Scheduling
Time management
Labor management

Cons

Speed of back end functionality (scheduling wizard is slow).
Ability to mass delete and add employees instead of one by one.
Connect with time clock systems specific to our property.

HotSchedules Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Likelihood to Recommend

Well suited for scheduling, time management, labor, ability to communicate efficiently and reducing the time needed for one on ones and printing.

Comments

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Great benefit to all organizations