HotSchedules
December 14, 2017

HotSchedules

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

For clocking in and scheduling. Used by all locations and all employees. Addresses overtime well.
  • Scheduling, allows a manager to see when they forget to schedule a specific shift that is needed for a day.
  • Punctuality, it easily allows companies to watch when employees are on break, punch in and leaving.
  • Allows me to see who else is working each day, on the mobile app.
  • Scheduling, it is incredibly hard to add a different shift or change the time of a specific shift if we wanted.
  • A late employee cannot clock in without supervisor assistance, in our size company that is not necessary.
ProsCons
Knowledgeable team
Problems get solved
Kept well informed
Quick Initial Response
Escalation required
Need to explain problems multiple times
We still use Paylocity for our payroll but the time monitoring and scheduling on hotschedules is more user friendly. It also allows for easier and better communication outside of normal emailing.
It works well for consistency between stores. It is not easy to make changes to hotschedules' platform.