So Hot Review
January 12, 2018
So Hot Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
I have four businesses with one building, all restaurant and Bar related. I use HotSchedules for all employee scheduling as well as the web clock. I refer back to several of their reports that are easily accessible.
- Time off approvals- Keeps a list of who has requested and been approved for time. Makes it easy to not schedule someone accidentally.
- Schedule templates- allows me to have the schedule done with inminutes.
- Employee time management- allows you to see if someone is predicted to hit overtime. Keeps our payroll down.
- If I am looking at the Staff area, for example, and I go into a particular employee, then want to return to the list - I would like it to not automatically start again at the top of the list but where I left off.
- Loading time could be faster
- If I wanted to add a extra shift prior to applying my template it will not allow me to use the template.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |