HRSmart is smart, in the right context
Anonymous | TrustRadius Reviewer
August 04, 2016

HRSmart is smart, in the right context

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HRSmart

We have the HRSmart ATS, and use it for recruitment at our 30 locations across Canada. The hiring managers use it to post requisitions, screen and review resumes and request offer letters. The HR department cross posts the jobs, tracks recruitment metrics and completes offer letters and onboarding for all employees. We do not use the performance management and training modules, we just use it as an ATS/onboarding tool.
  • Screening questionnaires are great and easy to use for sorting applicants and screening out unqualified applicants.
  • Cross posting to various advertising sponsors with the click of a button saves a lot of time and effort!
  • The user interface is crammed with stuff and it's sometimes hard to find where you need to be at any given time. For example, you can't just use the search bar to find all people in the system named "Maria". You need to know whether she is a "resume", a "candidate" or an "employee", or use one of the menus to search in a different window.
  • It's not very Canadian-friendly. The options for cross posting are mostly American or Spanish.
  • The onboarding isn't the greatest. They have lots of options for creating e-signable documents, but some of the most necessary information (like tax forms) are not able to be e-signed, so candidates were having to do some forms online and print some off and they were getting very confused and we had to scrap the whole endeavour.
  • So far we have reduced turnover in the year that we have been using HRSmart (although can't be sure it is a causation relationship)
  • Some hiring managers are a little frustrated by the new processes, as individually they don't use the software enough to be familiar with it yet.
  • The ATS has allowed us to track information we weren't gathering before (such as referral sources for new hires) so we can focus our recruitment budget on the avenues that are giving us the most success.
If you have ATS needs that are more robust than one or two locations and one or two users, then it is a decent option. They were recently bought by Deltek, and they are working hard to improve the support side of things, which is currently severely lacking. Would also recommend more for an American company than a Canadian one (W2s are built in, cross posting partners are mostly American, etc.).

Deltek Talent Management Feature Ratings

New hire portal
3
Manager tracking tools
5
Compliance tracking and reporting
Not Rated
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Performance plans
Not Rated
Plan weighting
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
5
Customized Application Form
6
Resume Management
7
Duplicate Candidate Prevention
9
Candidate Search
3
Applicant Tracking
7
Collaboration
5
Task Creation and Delegation
3
Email Templates
8
User Permissions
9
Notifications and Alerts
4
Reporting
4