HRSmart is smart, in the right context
August 04, 2016
HRSmart is smart, in the right context
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with HRSmart
We have the HRSmart ATS, and use it for recruitment at our 30 locations across Canada. The hiring managers use it to post requisitions, screen and review resumes and request offer letters. The HR department cross posts the jobs, tracks recruitment metrics and completes offer letters and onboarding for all employees. We do not use the performance management and training modules, we just use it as an ATS/onboarding tool.
- Screening questionnaires are great and easy to use for sorting applicants and screening out unqualified applicants.
- Cross posting to various advertising sponsors with the click of a button saves a lot of time and effort!
- The user interface is crammed with stuff and it's sometimes hard to find where you need to be at any given time. For example, you can't just use the search bar to find all people in the system named "Maria". You need to know whether she is a "resume", a "candidate" or an "employee", or use one of the menus to search in a different window.
- It's not very Canadian-friendly. The options for cross posting are mostly American or Spanish.
- The onboarding isn't the greatest. They have lots of options for creating e-signable documents, but some of the most necessary information (like tax forms) are not able to be e-signed, so candidates were having to do some forms online and print some off and they were getting very confused and we had to scrap the whole endeavour.
- So far we have reduced turnover in the year that we have been using HRSmart (although can't be sure it is a causation relationship)
- Some hiring managers are a little frustrated by the new processes, as individually they don't use the software enough to be familiar with it yet.
- The ATS has allowed us to track information we weren't gathering before (such as referral sources for new hires) so we can focus our recruitment budget on the avenues that are giving us the most success.