Amazing for the lean startup
September 10, 2019

Amazing for the lean startup

Ely Khoury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is the central hub for managing all of our customer relationships and deal stages. In essence, it is my second brain! I am in it every day and could not imagine running my business without it!

Pros

  • Intuitive
  • Automatic Domain Contact Info
  • Alerts/Reminders

Cons

  • Marketing
  • Customer Service
  • Need a phone line to call
  • 5x in Sales YOY
  • 5x in Profit YOY
HubSpot is well-suited for the lean entrepreneur on a "ramen noodle" diet that can grow their subscription with their business. Hubspot is one of the greatest examples to date of the effectiveness of the SaaS revolution.

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
10
Workflow management
7
Territory management
7
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
6
Contract management
10
Quote & order management
5
Interaction tracking
10
Channel / partner relationship management
4
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
Not Rated
6.3
Task management
10
Billing and invoicing management
3
Reporting
6
6.0
Forecasting
10
Pipeline visualization
6
Customizable reports
2
7.5
Custom fields
10
Custom objects
5
Scripting environment
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
3.0
Social data
3
Social engagement
3
1.0
Marketing automation
1
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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