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Review
April 28, 2023

Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to organize and manage contacts that I reach out to on a daily basis.
  • The Tasks feature is very helpful.
  • Integrates pretty easily with a lot of plugins.
  • Nice UI.
  • Phone number entry
  • Integrate features a little better with tracking
  • Has helped manage leads more smoothly.
It is good.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot is good for positions that need to keep track of clients.

HubSpot CRM Feature Ratings

6.0
Customer data management / contact management
6
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
6
Quote & order management
6
Interaction tracking
6
6.0
Case management
6
Call center management
6
Help desk management
6
6.0
Lead management
6
Email marketing
6
6.0
Task management
6
Billing and invoicing management
6
Reporting
6
6.0
Forecasting
6
Pipeline visualization
6
Customizable reports
6
6.0
Custom fields
6
Custom objects
6
API for custom integration
6
6.0
Role-based user permissions
6
Single sign-on capability
6
6.0
Social data
6
Social engagement
6
6.0
Marketing automation
6
Compensation management
6
6.0
Mobile access
6