Time Saver for Marketing Emails!
April 28, 2023

Time Saver for Marketing Emails!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to keep my sales database current and to send marketing emails. It's so much easier than reaching out individually to accounts when I can mass email them.

Pros

  • Ease of use
  • Instantly can see if an email has been opened
  • Tracks how many "clicks" or times it was opened

Cons

  • It very quickly reaches the notifications limit
  • I'd like a spot for multiple emails that can be used for "primary" instead of having to create two separate contacts
  • It has really saved us money by using digital marketing vs. direct mail.
  • No more wondering if emails are being read. Love that is shows whether it's been opened our not.
  • Time saver for advertising!
HubSpot is by far the most user friendly application we've used
Even when we are working remotely or in different areas of the office, we can see what's going on with the accounts!

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It's great for keeping all the contacts in one spot. I love being able to email and reach out to multiple groups at once. I can find out instantly if someone has opened it. We have several users so we can all view each other's notes.

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
9
Workflow management
10
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
9.0
Case management
Not Rated
Call center management
9
Help desk management
Not Rated
9.0
Lead management
8
Email marketing
10
8.5
Task management
9
Billing and invoicing management
Not Rated
Reporting
8
8.7
Forecasting
8
Pipeline visualization
8
Customizable reports
10
8.0
Custom fields
8
Custom objects
8
API for custom integration
Not Rated
9.5
Role-based user permissions
9
Single sign-on capability
10
7.5
Social data
7
Social engagement
8
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
9.0
Mobile access
9

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