HubSpot review
September 04, 2024

HubSpot review

Anthony Andreozzi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to upload bulk data for leads. The business problems are simply organizational issues and data management. The scope is being able to keep track of leads that are across campaigns. We are able to identify how we are doing for my monthly goals that way.

Pros

  • Efficiency
  • Data management
  • Conversion rates

Cons

  • Being able to bulk upload more efficiently
  • Giving more options for editing leads quicker
  • Accessibility is another improvement too
  • It has had a positive impact on our ability to upload leads
  • We are able to keep track of our individual progress for each campaign and sprint
I think it is very user friendly. The fields are easy to understand and fill out as well

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is well suited when uploading data. Data management is everything for a business. Hubspot makes it easy for us to keep track of our leads. We are able to upload on a weekly basis and determine what direction we are going in for the month. This is essential and helpful for our success

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
9
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
6
Interaction tracking
7
7.3
Case management
7
Call center management
8
Help desk management
7
8.0
Lead management
8
Email marketing
8
8.0
Task management
8
Billing and invoicing management
Not Rated
Reporting
8
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
9.0
Custom fields
9
Custom objects
9
API for custom integration
9
8.5
Role-based user permissions
8
Single sign-on capability
9
8.0
Social data
7
Social engagement
9
8.5
Marketing automation
8
Compensation management
9
9.0
Mobile access
9

Comments

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