"Excellent tool for team management and reporting"
May 14, 2021
"Excellent tool for team management and reporting"
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot Service Hub
We are using HubSpot Service Hub to monitor our customers' activities and determine when we need to reach them. Being able to watch our customers' activities beneficial to us. This allows us to analyze and upgrade processes in order to strengthen and expand our company. With HubSpot, we even create email campaigns, and it's very easy to do so and link the client lists to which we want to send an email. As a result, communication and customer service are important aspects that we are handling.
- It makes it easier for us to keep track of customer awareness and review in one spot.
- The great thing about how easy it is to use all of its fantastic tools.
- The ability to check customer retention.
- It's easy to track and measure the success of our organization's sales team.
- This is a fantastic all-in-one customer success suite that includes ticketing.
- At times, the search is a little uneven.
- I'm still unable to add access to drafted articles.
- The number of formats available for input surveys is very low.
- The platform for marketing is easy to use. The Marketing emails are simple to make.
- Data storage in one place.
- Customer support, email tracking.
Do you think HubSpot Service Hub delivers good value for the price?
Yes
Are you happy with HubSpot Service Hub's feature set?
Yes
Did HubSpot Service Hub live up to sales and marketing promises?
Yes
Did implementation of HubSpot Service Hub go as expected?
Yes
Would you buy HubSpot Service Hub again?
Yes