Human Interest has me and my employees' best interest in mind!
September 06, 2022

Human Interest has me and my employees' best interest in mind!

Tanysha Borromeo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We use Human Interest for our 401k options for employees. Human Interest manages our 401k accounts and selections.
  • communication
  • knowledge of product
  • assistance with transition from other sources
  • The team members at Human Interest are very knowledgeable, but without them it is hard to navigate the website during set up.
  • Training sessions
  • we haven't had it long enough to gauge
I haven't had to learn a whole new subject to get my team members what they need for 401k savings!
My experience with Paychex was not great. They did not communicate with me at all and during the transition charged me astronomically for services I was trying to transfer without much explanation. Human Interest completed the paperwork for Paychex and did it with a smile and full communication.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

401k transition from previous vendor that handled it was smooth and stress free for me.