Overall Satisfaction with Human Interest
We use Human Interest for our 401k options for employees. Human Interest manages our 401k accounts and selections.
- communication
- knowledge of product
- assistance with transition from other sources
- The team members at Human Interest are very knowledgeable, but without them it is hard to navigate the website during set up.
- Training sessions
- we haven't had it long enough to gauge
My experience with Paychex was not great. They did not communicate with me at all and during the transition charged me astronomically for services I was trying to transfer without much explanation. Human Interest completed the paperwork for Paychex and did it with a smile and full communication.
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes