Another Satisfied Client
October 07, 2022

Another Satisfied Client

Steve Sauls | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We use Human Interest to help administer our company's 401(k) plan. the Quarterly and annual filings are a hassle and knowing these are a filed timely allows peace of mind I didn't get with our previous 401(k) provider of almost ten years. Additionally the web site for plan administrators and participants is very intuitive and easy to navigate and use.

Pros

  • Initial sign up and launch of plan A+.
  • Advice on best practices to stay compliant with state requirements.
  • Ease of use on web site for plan admin and participants.
  • You can talk to someone live if needed !!! Try that at some competitors.
  • Good retention tool for employees.
  • The fee structure is very reasonable; my previous 401k provider couldn't come close.
  • Fees are shared by participants and employers alike.
The information and insight during implementation it is not only appreciated it was required ! As 401k laws and requirements change in our state. Human Interest makes sure we stay compliant.
Data transfer from ADP was seamless; website training was good and almost not needed. It was pretty easy to use though.
  • RUN Powered by ADP®
ADPs website is complicated and live support from APDs 401k division is almost impossible.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Small companies that need 401(k) and have little or no experience how these plans are set up or operate and also may need guidance in set up initially.

Comments

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