Solid 401(k) option for a small company
January 05, 2023

Solid 401(k) option for a small company

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

Human Interest is our 401(k) provider - our employees use it to save money for retirement. We provide a 401(k) option as a retention/recruiting benefit, as 401(k) options are relatively standard within the tech/startup industry. While we, unfortunately, do not provide 401(k) matching for our employees (due to budget constraints, for now), Human Interest lets employees contribute a portion of their paycheck toward retirement; if we did begin offering matching in the future, Human Interest would facilitate that as well.

Pros

  • 401k Management
  • 401k Customization
  • 401k Matching

Cons

  • End-User Communication
  • Customer Support
  • Basic Services Explanation
  • Employee Retention
  • Employee Satisfaction
  • Employee Recruiting
It's a clean, modern platform with good UI/UX. Our employees have had an easy time using it to check their savings accounts, manage their allocations, etc. We also appreciate that Human Interest allows employees to customize their personal investment scheme; several of our employees use this customization feature to invest solely in environmentally-sustainable indexes, for example.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Human Interest has been a solid 401(k) provider for our small company. We don't have the capacity to manage a heavyweight benefits solution, and Human Interest is sufficiently easy for us to work with. Setting up our 401(k) benefit for the first time was relatively easy. I'd recommend Human Interest for other small companies/startups looking to provide a 401(k) program to their employees.

Human Interest Feature Ratings

Administration and Recordkeeping
6
Payroll Integration
4
Compliance Maintenance
4
Plan Flexibility
10
Filings and Disclosures
9
Ease of Enrollment
10

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