Only use Human Interest if you want to waste your time and money

We are a new, small business and were excited to set up our 401k. What a mistake we made going with Human Interest. At every possible turn, we have been disappointed. First, our salesperson lied to us. Once we signed the Agreement, we were moved to a manager who had no idea what he was doing and it took months for him to figure out that what we were sold wasn't actually possible. We were gifted 6 months free because of our issues, but we continued to be invoiced every now and then so I had to continuously fight to get refunded when we shouldn't have been invoiced. The end result was us having a 401k that we were never able to contribute to and we are happily in moving to a management service that is the opposite of Human Interest—our new team is honest and cares about us, not just building their own business fast. Stay as far away from Human Interest as you can if you want to actually invest and make money, not pay for zero services.