Very pleased with responsiveness of representative
December 30, 2024

Very pleased with responsiveness of representative

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

As a small business owner, I have appreciated the rapid response rate of my assigned representative. He has often anticipated follow up questions and therefore has pre-emptively answered questions in order to to shorten the process of inquiries. It has been easy to navigate the website and see the elections from the employer as well as employee side.

Pros

  • Response rate
  • Thoroughness of representative
  • Easy to navigate website

Cons

  • I am very happy with them.
  • I have been pleased how easily I can change the % of my contributions.
  • I have been please to see clearly my current balance and growth.
Easy of accessibility of representative and easy of use of their website.
I have only dealt with one other retirement investment company in my career, however I find that Human Interest is very transparent and supportive of small business owners. The low cost of using their services was attractive to me and made the most sense for my company. I really feel I get value for my money.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

I am not sure what their services would look like for bigger companies, but for my small business I have been very satisfied with all of their services so far.

Human Interest Feature Ratings

401(k)
10.0
Administration and Recordkeeping
10
Payroll Integration
10
Compliance Maintenance
10
Plan Flexibility
10
Filings and Disclosures
10
Ease of Enrollment
10

Comments

More Reviews of Human Interest

  1. Home
  2. 401(k) Software
  3. Human Interest Reviews
  4. User Review of Human Interest