Item: IBM Cloud Pak for Business Automation
Rating: 9
Author: Arunvinodh C

Overall Satisfaction with IBM Cloud Pak for Business Automation

Use Cases and Deployment Scope

We used IBM BPM v8.5.7 in our organization to establish automated procedures for Recruitment Process Automation (RPO) because we are working with the US RPO process. The use of Rest APIs was quite beneficial. It was also overly precise analytically. It is simple to comprehend because of features like the console, process admin, and inspector. Although there is a lack of support and resources, it is ideal for automated tasks. It greatly reduces the time of sourcing the resume and candidate communication.

Pros and Cons

Pros

Automatic Sourcing of resume from CEIPAL
Shortlisting candidates from pre-qualification questions which are automated successfully
Easily Integrated IBM Cloud Pak with our Resume parser

Cons

MQ Integration can be improved.
Loading time of Screen can be reduced but it was not a big difficulty for us.
Others I feel it is good to go...

Return on Investment

Improved our client relation ship as we were able to do more than 2 closures per day
Increased workforce of our employees
Easy and fast decision making for candidates submission

Alternatives Considered

UiPath Enterprise RPA Platform

The deployment of the process was very easy in IBM Cloud Pak for Business Automation when compared to UiPath. The difficult part in UiPath is managing with Orchestrator. One or two support engineers are required to monitor the bot's behavior round the clock. Also, the new orchestrator in UiPath is very difficult and hence we moved to IBM Cloud Pak for Business Automation.

Key Insights

Do you think IBM Cloud Pak for Business Automation delivers good value for the price?

Yes

Are you happy with IBM Cloud Pak for Business Automation's feature set?

Yes

Did IBM Cloud Pak for Business Automation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Cloud Pak for Business Automation go as expected?

Yes

Would you buy IBM Cloud Pak for Business Automation again?

Yes

Likelihood to Recommend

Our organization is basically a Recruitment industry where we mostly try to increase our workforce using Recruitment Process Automation (RPO) because we are working with the US RPO process. Using IBM BPM business automation we were very successful mainly in the sourcing module and in the communication module. Within our echo system, we were able to combine BPM with numerous platforms.

Comments

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A great experience in using IBM Cloud Pak For RPO Automation