Independent Webcast Provider's Review
January 10, 2017
Independent Webcast Provider's Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
Streaming Manager (Ustream Pro Broadcast)
Modules Used
- Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)
Overall Satisfaction with IBM Cloud Video (including Ustream)
We're an independent live events company, and we use Ustream to broadcast our client's internal and external communications, product launches, and any other live event where the highest quality video and cloud multi-bitrate transcoding for global delivery is needed. As a company we use many different webcast platforms, but we are impressed time and again by the image quality delivered to the viewer by Ustream.
- Good quality multi-bitrate transcoding in the cloud
- The customer service and technical support is quick and efficient
- Competitive cost-effective solution
- We have encountered VOD playback issues
- Analytics are fine, but not presented brilliantly
- Support could be extended to be more accessible to customers outside US
Ustream is one of many webcast platforms that we use to provide our service to clients - ensuring that a cost-effective and high quality solution is paramount to our business.
Each project we deliver is different - different region, different language, different audience, different content and different requirements. Each time we select Ustream it is because we think Ustream delivers the best looking live stream from our elemental encoder.