Big fan of MaaS360
April 11, 2018

Big fan of MaaS360

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM MaaS360

All company provided and owned cell phones have MaaS360 loaded on them. Not only for the ease of configuring the device and settings but also because this tool allows us to find the device if lost or stolen, along with wipe it remotely. We started with using it just in IT and now it has become a standard across the enterprise for anyone or any device that has company e-mail on it.

Pros

  • Full or selective wipes of the device
  • Ease of setup and control for the users on the website
  • Super support when I can't figure out something and have to call in for assistance.

Cons

  • Some of the reporting seems to be lacking but they are improving it all the time.
  • Would like to be able to customize the website to the areas I go to all the time in order to cut down on the navigating
  • We definitely have an ROI since I can't tell you the amount of devices we have wiped since we purchased it.
  • Make sure you have enough licenses or they will bill you if you go over and that cost is not cheap
We had AirWatch at first because we needed something quickly but then had time to evaluate and switched over to MaaS360
I really love the wiping features. Would like to see remote control or screen sharing option come soon.

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