iCIMS ATS review from a 19 year veteran
Overall Satisfaction with iCIMS Talent Acquisition Software Suite
I support iCIMS for my Current Client. It is being used as an ATS and also for some position management functions for the HR department. It is being used in the US only at this time.
Pros
- Easy to set-up compared to other ATS systems.
- Good workflow thru the application from first candidate submission to onboarding
- reporting and searching are easy to do and does not take an "IT" degree to use
- Integrations with HRIS systems work well
- Support is very responsive and knowledgable
- Account manager is also responsive and great to work with
- Most functions/changes to the system can be done with in house staff
- Frequent updates to system functionality, continuous improvement
- Takes feedback from there clients on improvements and new functionality.
- Great candidate experience in being able to complete the application process quickly
Cons
- Integrations are not 100% functional with some 3rd party vendors
- Better analytics and reporting has lead to better decisions around the Talent Acquisition function
- The added use of a position management function has help management determine where there headcount is in the process of hire/fire at any given point in time.
- an improved recruiting workflow has given our recruiters a precise view into there req load and the status of there candidates allowing them to handle more reqs with no added effort.
- A great candidate application process has lead to less "dropped" candidates and an increase in our candidate database. This has improved our sourcing efforts dramatically.
I have used many ATS systems over my career, including Halogen, Taleo, Sumtotal, and Kenexa 2XR.
iCIMS stacks up against all of the above and is above average.
iCIMS is not a full blown Taleo product but is getting closer to that full blown product with each new release.
Nothing but Halogen can compare to the price of iCIMS. But I think iCIMS gives you more bang for the buck.
iCIMS stacks up against all of the above and is above average.
iCIMS is not a full blown Taleo product but is getting closer to that full blown product with each new release.
Nothing but Halogen can compare to the price of iCIMS. But I think iCIMS gives you more bang for the buck.
iCIMS Feature Ratings
Using iCIMS Talent Acquisition Software Suite
iCIMS Support
Pros | Cons |
---|---|
Immediate help available | Slow Resolution Less knowledgeable Escalation required Need to explain problems multiple times |
Yes - Yes
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