iCIMS is a solid ATS but, make sure you are thorough and ask a lot of questions.
Anonymous | TrustRadius Reviewer
February 07, 2019

iCIMS is a solid ATS but, make sure you are thorough and ask a lot of questions.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

iCIMS is currently being used by our Talent Acquisition team to manage our job postings on our career page and those applicants that apply to our jobs. We share candidates with our management team, we schedule interviews and process background checks through iCIMS.

iCIMS helps us stay organized as a team when it comes to the management of requisitions and candidates across the organization.
  • iCIMS makes it easy to manage our job postings on our website. We have multiple brands and we have separate web portals for each brand all housed in the same account.
  • iCIMS is easy to use whether it is on desktop, mobile or tablet. It's the ATS on the go that allows us to stay connected.
  • The ability for us to integrate our ATS with various vendors makes the process move fasted by not having to navigate between multiple systems.
  • The Account Management team at iCIMS is very responsive to our needs and want to make sure we are having a positive experience.
  • iCIMS could benefit from working with a few more vendors in allowing for integrations. We use a few resources that are not currently integrated and we have asked if they plan on working with these vendors in the future. Make sure you go though all your vendors when assessing iCIMS.
  • Reporting on iCIMS can be intense. There are so many variable that it can become overwhelming for someone the first few times. Training is available and I would recommend that to all new users.
  • The biggest negative is, due to the lack of a couple of key vendor integrations, we have had a hard time keeping up with data entry and not all of our applicants are making into the ATS which is defeating the purpose.
  • For everything else that it does, iCIMS is a solid ATS.
The iCIMS software is comparable to other larger ATS's out there today. We felt that iCIMS was there to meet the needs of our business. The price point was appropriate for us and the level of customer service support was enticing for us.
iCIMS is a solid choice for lager enterprise-level organizations that want a very comprehensive ATS and it is priced accordingly. There is a discount for a multi-year deal. If you are a smaller organization that won't use the full functionality of a system like iCIMS there are other options to explore.

iCIMS Feature Ratings

Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
5
Job Search Site Posting
5
Customized Application Form
Not Rated
Resume Management
8
Duplicate Candidate Prevention
9
Candidate Search
9
Applicant Tracking
9
Collaboration
7
Task Creation and Delegation
7
Email Templates
7
User Permissions
7
Notifications and Alerts
8
Reporting
6