JazzHR Reviews

62 Ratings
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Score 8.3 out of 100

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Reviews (1-25 of 36)

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April 03, 2020
Eric Pratt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use JazzHR to manage all job postings, candidates, and hiring cycles. I manage the administration of the system and involve every department director as hiring managers.
  • Job posting integrations into my website
  • Job syndication to major platforms
  • Application customization for different roles
  • In-app email styling and formatting isn't sufficient
  • Some of the viewing windows require too much scroll
  • Many elements must be adjusted through settings and they could/should be accessed from the point of use also
JazzHR is an excellent solution for teams that don't have big HR resources and need to manage jobs/applicants on the fly.
Support has always been responsive, resourceful, and helpful. They answer email questions promptly. everyone I've had responses from seems knowledgeable enough to answer my questions
Read Eric Pratt's full review
November 17, 2019
Katie McKinlay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
JazzHR is our primary ATS. It is managed by our HR department and used by hiring managers throughout our organization to track candidates and manage the stages of hiring for all positions in our company.
  • Easy to use interface. Very user-friendly!
  • E-signature feature which makes signing offer letters and completing paperwork seamless.
  • Auto-reject functions for candidates that would not be qualified to move onto further steps - saving the recruiting team and the candidate, time.
  • The workflow helpers are extremely helpful and time saving!
  • The ability to keep track of interview notes is helpful for our HR team to asess reasons for moving forward with a candidate as well as data for us to look back on should the re-apply.
  • Creating tasks for the hiring managers and having the ability to send email promts for reviews of candidates helps keep the workflow moving and helps hiring go quicker and more smoothly.
  • The set up of the workflow helpers could be tweaked to be more convenient and user-friendly.
  • Improvements could be made to the Token Guide to give more options for including information in templated emails.
  • It would be nice to have a text-recruiting function available.
  • An integration with HireVue would be great.
JazzHR is a great ATS for small to mid-sized businesses. I don't know how JazzHR would work for larger businesses, but I would assume it would still function well.
Read Katie McKinlay's full review
February 03, 2020
Petra Jauregui | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use JazzHR for year-round hiring, for all positions. A few individuals on our hiring team use it, not the entire organization. It has helped organize our efforts and has helped get our listings out to a much broader audience. It has also helped us save historical information from previous candidates and from previous postings.
  • UI
  • Automated features (email templates, for example)
  • Better posting to LinkedIn
  • Don't like the color (purple)
JazzHR is well suited for an organization that has not used an ATS previously, and for organizations who hire 10+ new team members each year. It is potentially not well suited for a very large organization.

Wish we didn't have to pay extra for a dedicated support person
Read Petra Jauregui's full review
December 05, 2019
Luke Middendorf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
JazzHR plays a significant role in our recruiting process. We use it to syndicate job postings to relevant job boards, manage applicants, and manage the full interview process. Features like the ability to require applicants to answer questions as a requirement during the beginning of the application process help us to weed out low-quality applicants very quickly. My team can easily store notes for any candidate that they interview and it provides a centralized place to store all of the interactions so that everyone has access to the history of each applicant.
  • Centralized management.
  • Job board syndication.
  • Easy to use.
  • Nothing I can think of that should be improved.
We have found JazzHR to be very valuable in every step of the recruitment process.
Support is very proactive and they respond quickly.
Read Luke Middendorf's full review
October 24, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
JazzHR is our company's ATS. We have two recruiters, including myself, who use it every day and about 40 other managers who use it when they have an open role. We are a small company, about 275 people and this is the first ATS we have ever had. I implemented it soon after I started as the first recruiter. It is easy to use and was adopted quickly.
  • Use-friendly interface.
  • Automated email replies and templates.
  • Advanced resume search functions.
  • Reporting - We have to do our time to fill reports manually and can't use the one in the system because it is not accurate.
  • Develop a mobile app for easier access to information when away from the computer.
JazzHR is well suited for small companies that have around 10 roles or less open at a time.
Great customer support, my questions are always answered quickly.
Read this authenticated review
June 21, 2019
Nina Noelle Stemple | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
JazzHR is managed by the HR team and is used across the entire company. It is helping us to streamline our recruiting process and we are also saving a lot on our recruiting costs. The functionality of the platform is automating a lot of what we used to have to do manually.
  • You can create customized workflows, which is great so that you can use certain workflows for certain teams or offices.
  • JazzHR keeps certain information (e.g. salary) hidden from certain people within the company, so we can have some info shared with hiring managers but not the interviewing team.
  • JazzHR syndicates to many different job boards so that we can great visibility on our open positions - and also easily lets you pay for additional job postings on paid sites.
  • JazzHR keeps everything in one place - interview notes, application, offer letters, assessments, etc.
  • I would like to see improvements to the application questions - there are certain questions you can not modify and I would like to be able to.
  • Scheduling interviews is a bit tricky within the system, so I would like better functionality to schedule with interviewers through Outlook.
  • I would like hiring managers to be able to select how many emails they get if they are added to a job as a hiring manager in the system. Right now they get so many emails some hiring managers don't want to be added to the job.
I think JazzHR is great for small to large companies that want to automate many aspects of the recruiting process. I am the only person who manages recruiting for my company (just under 100 people) and it Jazz has saved me so much time. And it isn't difficult to setup, so onboarding and getting the system to work for you is very easy. I can't think of how JazzHR wouldn't be a good solution for a company - it may not be as helpful to very small agencies.
Read Nina Noelle Stemple's full review
May 24, 2019
Jasmine Reynozo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
JazzHR has helped us streamline our the application process. We receive over 1000+ applications annually. JazzHR has helped us become more organized and has allowed us to make more communication with applicants faster and easier.
  • JazzHR is very flexible. You are able to adjust the whole platform to find what better fits your hiring practices.
  • JazzHR is very user-friendly and does not require much training for new users.
  • JazzHR's email templates have been extremely helpful in making sure we communicate with applicants during all steps of their application.
  • The new interview scheduling is a little bit confusing and felt like an unnecessary update.
  • I do wish that merging of candidates did not delete all the questionnaires because some applicants answer differently.
  • I also don't like that when you make a change in the questionnaire it changes it for all previous jobs that use that same questionnaire.
I think that all companies can benefit from an ATS system like JazzHR. In AG, there is a lot of seasonal work so I do not think it would be appropriate for a company that only has 2-3 month season to use this product. it would be difficult to keep up with how fast pace that seasonal hiring is.
Read Jasmine Reynozo's full review
June 19, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
First, I had used JazzHR in my previous company and was very aware of it. We use it in many ways and also have built our own integration to Salesforce. We are a consulting firm so we post jobs which could be for internal hire needs or needs we have to satisfy our clients. We use JazzHR to help us track if we are satisfying the sales needs with the recruiting team efforts.
  • I love JazzHR as you are not limited on job postings and it goes out to 20+ job sites
  • I find setting it up is easy and you are not limited with the number of categories you can create so you can search for candidates in the system easily in the future
  • I like that you can tailor your workflow to your organization. We have a lot of different terms we use in the acquisition process which allows us to understand the candidate in the future when we look at them.
  • Searching the site for candidates could be a little easier but it isn't too bad.
  • I have been an administrator and a user and I think the user should have more access to some of the administrator functions; like adding categories.
I was instrumental in my current company acquiring JazzHR as I found it fit our company well and what we try to do. I find it is good if you are looking for posting jobs and getting resumes. It works well for companies that want access to good candidates and not spend extra money on some sourcing options. I think there could be some other functions but frankly the system works well for us; not sure what would be less appropriate.
Read this authenticated review
November 01, 2018
Sara Record | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
JazzHR is our primary recruiting software - encompassing collection of resumes, scheduling, corresponding with applicants, and anything else involved in the recruiting process. Departments use JazzHR as positions become available in their area. It keeps everything in one place and makes corresponding with applicants a BREEZE. Highly recommend this product to any and all.
  • Allows for mass letters to applicants for phone scheduling and interviews.
  • Keeps applicants organized in "pools" of consideration.
  • Links to Outlook so it's easy to see when and where to schedule.
  • Great software for creating recurring templates for recruiting letters.
  • Would be great if JazzHR had a "Doodle" software incorporated into it. I currently use "Doodle" to create available times, then link it to my recruiting letters within Jazz.
  • Make it easier to connect Outlook when someone is not on a network.
  • Downloading cover letter and application separately would be better.
This software is EASY to use!
JazzHR has thought of most of the components of the recruiting process and incorporates them well.
Teams of people can be added so everyone is viewing the same information without printing. This is particularly helpful when there is more than one person reviewing resumes and interviewing. People only have to be added to the jobs for which they are responsible. (great feature!)
Read Sara Record's full review
November 01, 2018
Jessica Keough, MA, PHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use JazzHR across our whole organization to accept and manage applications. We also use it to store assessments, interview notes, and other candidate information. We recently integrated VerifiedFirst, for background checks as well. We have been using it for around five years and it has allowed us to scale our growing business in an organized fashion, while ensuring timely communication between candidates and our hiring teams.
  • Questionnaires/Assessments
  • Communication across hiring teams
  • Tasks for hiring to-dos
  • Interview scheduling
  • I wish task details fed into discussion tab. Besides that, I'm very pleased with the functionality of JazzHR
I think JazzHR could help any business achieve their hiring goals, whether they be faster recruiting, seamless candidate experience, and/or documentation.
Read Jessica Keough, MA, PHR's full review
November 01, 2018
Miranda Richards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use JazzHR throughout our whole HR department as well as managers in other departments that help with recruitment and applicant tracking.
  • Customize-able workflows (recruiting stages) for applicants to go through.
  • Great reporting usage and organization.
  • Very user friendly.
  • Overall a great applicant tracking system that allows you to add tons of information and be detailed throughout the hiring process.
  • The reporting could be better, not as many options as I would like. For example, you can't see when an applicant was put in a certain stage in your recruiting process. And it wont let you see how many people you hired in the last 90 days, it will only show people you hired who APPLIED in the last 90 days.
  • Would be nice if they let us organize workflows and email templates based on location or recruiter (not all locations use the same email formats)
I think it is great for any company all in all. I don't see any instances where it would not be helpful. You can have many users and you have multiple options for purchase based on your budget and needs.
Read Miranda Richards's full review
November 01, 2018
Kendra Holybee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using JazzHR across the entire organization.

The problems it is resolving right now:
  1. Paperless applications, no more storing applications
  2. Easily view and keep accountable hiring managers to the recruiting process
  3. Easily post and remove jobs in the minute
  4. Create standard workflows
  • Simple user interface
  • Simple workflow and setup
  • Simple user management
  • Job Requisitions. They do handle approvals, but for a true recruiter we need more than just an approval.
  • Bulk actions be made available to the recruiting user also
  • Applicant account. It would be great to not have the candidate complete the application each time they apply. Allowing them to create a login and store their resume and easily apply.
  • Internal and External Job Postings. It would be great to have an option for multiple job boards
With a smaller organization, JazzHR is a great solve to recruiting needs. For those that are still on a paper application, this system will drastically and instantly create more efficiency.

As an organization grows, so does it's needs for greater metrics. Using requisitions allows for more metrics and insights to assist in staffing and budget planning.
Read Kendra Holybee's full review
July 18, 2018
Peter Tran | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
The first day we began migrating all of our data into the system we found that the architecture of the system had 0 functionality for a third party recruiting firm. While other companies were upfront that they had no functionality with recruiting firms, Jazz HR definitely does not take that route. Easy user interface. Straightforward layout. But does not meet the needs of a third party recruiting firm.

We asked to cancel our membership but Jazz HR wanted us to pay the full amount. I offered to pay for the first month to compensate the time for the sales rep and training rep. After some extensive complaining, they graciously allowed us to pay HALF a year for a service we will never use. Make sure you try the entire free trial before purchasing anything from this firm.
  • Easy User Interface
  • Workflows are easy to create
  • Works well for HR departments
  • 0 Functionality for third party recruiting firms.
  • No refund policy even with 0 use.
A lot of functionality for HR departments. None for third party recruiting firms.
Read Peter Tran's full review
March 16, 2018
June Burchfield - LION | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use JazzHR to manage candidates that have applied online. It is used in every department to keep track of candidates and applications.
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
  • The search function within a particular job can stick often. The search runs but the search box won't collapse to see the results.
  • If a candidate applies for one position but is better suited to another, the comments and files don't transfer when you add a job.
  • Parsing a resume sometimes requires you to upload rather than drag and drop.
  • When adding a document to a candidate file, the system prefers a PDF and upload. It won't drag/drop.
  • Wish it count the number of candidates in 5 star, 4 star, 3 star, etc. buckets.
It's a great software. All online, so nothing to install. Allows for easy communication within an organization. Job postings, email communication, and questionnaires are integrated to make it easy to use.
Read June Burchfield - LION's full review
November 16, 2017
Tammie Phillips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use JazzHR in human resources for recruiting and applicant tracking. JazzHR streamlines our processes and saves us time. We are able to track communications to/from the applicant and to hiring managers as well as schedule interviews. We set up the job posting and JazzHR sends it out to the free job sites for us. It streamlines the process of finding the qualified applicants and filtering out those that do not meet job qualifications. The reporting features help keep us on track showing us monthly statistics and trends. The ease of use for our staff as well as for the applicant is excellent. 85 percent of our applicants apply via a mobile device and the application process is simple, easy to use and mobile friendly.
  • Ease of use - very simple
  • Mobile friendly
  • Excellent customer service
  • Great features to streamline our processes
  • No common templates available for eTemplates (Federal Tax Forms, I9, etc.).
  • The process for eTemplates is time-consuming initially (however, once you have it done, it's done).
  • When using eTemplates for new hire paperwork, there's no capability to copy/transfer information so it doesn't have to be entered more than once (i.e. new hire address/personal info is needed on tax forms and I9 - they have to type it in on each form).
  • Although there are good reporting tools, there are some limitations on custom reports.
Anyone receiving applications for various positions on a regular basis could use this system for tracking and reporting. Companies with applicants that have limited computer skills but some mobile device skills, JazzHR is a great system to help them in applying for a job. If you only have one or two positions and not looking for regular applications coming in, then this would be more than you'd need.
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
Read Tammie Phillips's full review
January 18, 2018
Heather Neisen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used JazzHR for all hiring purposes. It allows managers in different areas access to see and rate applicants.
  • Allows for all applicants' information to be stored in one place.
  • Allows varying user access for HR and managers.
  • Allows full notes and information on candidates (and re-applying candidates) to be accessed quickly and easily.
  • Would like to see better stats/metrics on the landing page (dashboard).
  • Would like a photo of candidates to pop up for easier recognition.
  • Wish it would integrate with Google easier.
Great if you are consistently hiring year round. It keeps a pipeline of candidates easily accessible and gives the entire organization to keep up and assist in the hiring process. It would not work as well for a small organization who has just one-off hiring needs.
Read Heather Neisen's full review
January 15, 2018
Sandip More | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using JazzHR to manage our hiring process. Our career site is hosted via a page provided by JazzHR. Our Hiring team publishes jobs via JazzHR on various recruiting portals. We are based out of India and we have got a good number of applications via our career site and free postings. It gets record interview feedbacks and runs our evaluation process effectively. The whole organization has a single database to refer to candidates and anywhere anytime access helps the team to look at candidates anytime. This tool has definitely helped us achieve our hiring goals.
  • Good User Interface
  • Lots of new features got added over the time.
  • Almost everything to run hiring process efficiently.
  • Nothing as such.
It is good for companies who want to get candidates without investing into various job posting sites.
Read Sandip More's full review
December 12, 2017
Garrick Weaver SPHR SHRM-SCP | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Jazz is used to help manage candidates for a variety of roles within our organization, primarily high volume hourly positions at plants across the United States. The system has some very good basic features including questionnaires, email templates, rating systems and basic reporting. The workflow system is easy to change for individual job postings. The "push out" of jobs to the internet including Indeed is automatic.
  • The system is fairly easy to use with very little training needed for users.
  • Questionnaires are relatively simple to set up and modify.
  • The candidate rating system is very easy to use.
  • Job Board integration to paid job boards is not as smooth as I have been accustomed to at previous companies that utilized similar sized systems. That being said, for the investment it is definitely better than having no system at all.
  • User feedback beyond standard support has not escalation process beyond "we will consider it in the future".
  • Company website integration is basic "a-frame" with little customization.
  • Inconsistent support help. Some representatives are very helpful while others just go through the motions.
How likely I am to recommend Jazz is somewhat hard to rate as it depends on the company size. For companies in growth or standard hiring mode, where cost is a factor, the system does very well. There are some features, including some detailed reports, that I have not seen in larger systems. Our Client Services rep is very responsive and depending on who you get with support, issues are resolved, otherwise you need to get your Client Service Rep involved. It is very easy to use and I continue to learn more about the functionality. The Job Board and Social media integration is basic however; it is better than solutions do not offer it.
Read Garrick Weaver SPHR SHRM-SCP's full review
November 22, 2017
Luke Raad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
My company provides a range of talent acquisition consulting services, including helping clients with the selection and implementation of ATS systems. Most of our clients are seeking an ATS system that is easy to use, suitable for small to medium-sized companies, provides a central place to manage and maintain job ads (both postings on external sites as well as their careers page), interview process workflow (and automation where possible), feedback capture and discussion, scheduling, and integration with third-party onboarding systems. As a secondary need, they also want to build up a repository of qualified applicants for roles for which they are often hiring.
  • User Friendly - Jazz is extremely easy to navigate and intuitive when it comes to it's use.
  • Customization - Jazz is highly customizable, and allows you to setup custom processes and communications with ease. I've rarely had to consult with the help feature in order to get things setup the way I want them.
  • Jobs Posted Immediately - Jazz gets your Job Description out onto multiple sites as soon as you publish it. It also updates in real time, without having to manage a handful of passwords to varying job sites.
  • MS Integration - Jazz, as well as a lot of their competitors, have not figured out how to integrate with Microsoft calendars, despite what the sales rep may tell you. Google calendars are easy enough, but depending on your setup, you may want to negotiate an exit clause into your contract. Scheduling automation is one of the biggest time savers and ATS can provide, so don't settle on that issue.
  • Initial Setup - Even with an intuitive interface, the initial setup can be a hassle, requiring you to chase down busy people and get them to accept the invitations they sent. It may also take a while to get each job setup in such a way as to be a time saver for your hiring managers. Once you get it down though, it's worth every penny.
  • Moving Between Categories - Sometimes the way the system moves from Jobs to Candidates, or from one job to another with the same candidate, just doesn't make sense to me. All ATS systems have this problem, but it seems like a development problem, not a user one.
JazzHR is intuitive and customizable enough to allow a company to display a superior employment brand, without sacrificing too much on the automation side. I would recommend it to small to mid-sized companies that care about their branding, and whose primary needs relate to managing postings, workflow, and capturing feedback. Larger enterprises might not find the tools offered suitable to the volume of applications they receive, but larger ATS systems tend to invest less on the branding side. My only real caveat is in relation to their difficulty integrating with MS Calendars. Otherwise, my experience with JazzHR has been outstanding, and I regularly recommend it to clients.
Read Luke Raad's full review
August 18, 2017
Matthew P Rausch | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We've used JazzHR (previously Resumator) for 7+ years here at meltmedia. It is a great inexpensive ATS that allows for a lot of flexibility in the application process, and keeps a complete history of all the positions we've ever posted. There is an option for an integration with Namely that is in the works that will provide further ease of use, I believe. JazzHR also has an integration the Premium LinkedIn accounts to immediately post your jobs, and give you options for many other free and paid sites for posting.
  • A complete history of all positions ever opened, whether they are filled, put on hold, closed, or cancelled.
  • The ease of "copy and paste" for your own job descriptions makes completing the posting much easier.
  • The cost is relatively affordable.
  • The integration for LinkedIn is only for the premium package of LinkedIn.
  • Customer service isn't always the fastest, but it is always within 24 hours.
I know it works well for a company our size. My HR team can open positions quickly, and allow managers chosen from a list to review resumes and rate accordingly. Moving the applicant through the process of screening is also easily tailored.
Read Matthew P Rausch's full review
March 21, 2017
Ariel Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I currently use JazzHR for all of the recruiting efforts at my current office and have been using it for over 3 years. Jazz is very user friendly and makes it very easy to communicate with and track applicants. Jazz also allows me to share candidate information with hiring managers and push certain reqs onto paid job boards if needed.
  • Incredibly easy to quickly post jobs on their platform.
  • Jazz provides feedback on your req and recommendations for edits.
  • Easy to loop in and share screening info and notes on applicants with hiring managers.
  • Not so much an issue with Jazz, but would love to have access to more free job boards.
  • Jazz does constantly make improvements and add features, however it would be nice if they had video interviewing capability. Currently we have to use an additional plug in for this.
  • It would be great if Jazz could offer discounts or specials on the paid job boards.
Jazz has been great for all areas of our recruiting. Their integrations work well and it has been easy to use with plug-ins and adding to our HRIS system. In addition, applicants are easy to keep track of and communicate with and information about the candidates can be easily shared with other team members.
Read Ariel Lopez's full review
November 14, 2016
Jacob Dinkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
At Total Access Urgent Care (TAUC), we strive to create fast, friendly, affordable healthcare, so finding the best people for our team is critically important. We currently have 250 employees, and we use Jazz across the organization. (Providers can submit their resume and application through Jazz, but Provider recruiting and hiring is still more a manual process given their roles.) Everyone else applies through our website or a job board (thanks to Jazz) and we've created the hiring workflows in Jazz thanks to the user-friendly and customizable Jazz system.
  • Excellent platform to keep the entire team on the same page for each applicant.
  • Easily handles the postings to all the job boards (if desired - you don't have to post to the job boards if you don't want).
  • Customizable workflows to design the ideal hiring experience for each job position.
  • Great support team to help answer any questions.
  • Reasonable, affordable, and clear pricing. (We demoed other companies that kept their mysterious pricing secret until the end and then cost 2-5X as much.)
  • Better candidate search capabilities. (For example, I would like to search "Erika P" to show all the people named "Erika" and last name "P" - other companies had advanced search functions, but it wasn't worth 2-5X the cost.)
  • Calculating Time in each WorkFlow stage. (Jazz has great reporting for how long it takes to Advance a candidate, Interview a candidate, Hire a candidate, or Not hire a candidate. It would be great to add some reporting within each workflow stage.)
Jazz is extremely well-suited for any position where people apply to work at your team because the emails, workflows, and system make it very easy to screen, interview, and track hundreds (or even thousands) of applicants. For companies with few applicants (less than 100 per year) or roles where the recruiting is more delicate/manual (like hiring Physicians), then perhaps explore other options.
Read Jacob Dinkel's full review
December 01, 2016
Christa Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am very content with Jazz. Our company is in the process of encouraging all of our hiring managers to be solely dependent on Jazz for our hiring/on boarding process. We especially like how we can vote to advance candidates to the next stage, or simply reject them. We also like how we can categorize our candidates as to why they were not hired. We look forward to building our own resume database so that we can develop a pipeline of candidates for more positions that will eventually be featured.

Jazz is very easy to navigate, and if I ever get stuck, they have a great customer service team that is always willing to help. Overall, it really helps in facilitating and organizing the onboarding/hiring process.
  • Easy to create a candidate.
  • Provides the ability to create assessments.
  • Easy to create questionnaires with mandatory questions that should be answered.
  • It would be nice to re-post jobs on a weekly or bi-weekly basis to get more exposure.
  • It would be nice to customize the workflow process when posting a position without having to go to the workflow template in the admin portion of Jazz.
  • Consider having some ready-made assessments during the interview process that we can use instead of creating our own.
Jazz is overall well suited - I just like the idea of customizing a workflow without having to go back to the template.
Read Christa Smith's full review
September 08, 2016
Sien Vanreusel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
At Aeria Games we use Jazz as the sole recruiting tool for the whole company. Both HR and the operational departments use it intensively, from job description set up to posting, screening, contacting candidates, giving feedback etc..
It is a great tool to easily communicate about the applicants with the operational teams. It is easy to use and the feedback from all users has been exclusively positive so far.
  • Fosters an easy communication line between HR and operational teams
  • Good overview of candidates and their profiles
  • Easy to use UI
  • Reporting options can be improved (some options lack in clarity or customization)
  • Some options are superfluous from our perspective (we are a EU based company) and cannot be changed

Our recruiting process is pretty tailored to the needs of the hiring team. Jazz is great in supporting these customized work flows and offers a wide range of changeable templates as well. Furthermore, we have a lot of users who need access to Jazz. As the user amount isn't limited, it is really easy to reach out and involve all our stakeholders.

When using the reporting option, it takes some time to figure out what you want and how Jazz is displaying it. It is pretty much all there, but I think it can be clearer and easier to use.

Read Sien Vanreusel's full review
January 26, 2016
Rochelle Gillen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used Jazz at an advertising agency where I used to work. The entire organization (with offices in two separate cities) used the system. I believe that our recruiting process was streamlined very well with Jazz, as their workflow features allowed our managers to get their duties done much more quickly.
  • Workflow process
  • Customer Support/Service
  • Functionality of the system
  • Easy to use on the candidate side
  • I can't think of anything--I've used a few other ATS options and Jazz shines above them all.
I was highly impressed with the functionality, attractiveness, and usefulness of the system, not to mention the great support department! Anytime I had a question or concern about the system (I rarely had concerns), I received a response within 24 hours in my preferred method of contact, which was extremely helpful to me.
Read Rochelle Gillen's full review

Feature Scorecard Summary

Job Requisition Management (29)
Company Website Posting (32)
Publish to Social Media (26)
Job Search Site Posting (30)
Customized Application Form (32)
Resume Management (33)
Duplicate Candidate Prevention (10)
Candidate Search (30)
Applicant Tracking (33)
Collaboration (32)
Task Creation and Delegation (28)
Email Templates (32)
User Permissions (32)
Notifications and Alerts (30)
Reporting (27)

What is JazzHR?

JazzHR is an ATS and recruiting software. It provides core ATS and hiring features, fom job posting to offer management. Capabilities include:

  • White Labelling

  • Unlimited jobs and users on the platform

  • Support for collaborative hiring processes

  • Offer management

  • Regulatory compliance and reporting

  • Integration with other HR software

Pricing is on a tiered basis, from basic job posting and syndication at $39/month for smaller teams to the full suite of features for $309/month.

Categories:  Applicant Tracking

JazzHR Features

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting
Additional Features
Has featureOffers & eSignatures
Has featureKnockout questions
Has featureHiring automation

JazzHR Screenshots

JazzHR Downloadables

JazzHR Integrations

BambooHR, Namely, Entelo, Google App Engine, Zenefits, ZipRecruiter, Microsoft Exchange, Spark Hire, OneLogin, Salesforce.com, SterlingOne (TalentWise), Indeed, LinkedIn, Monster, Beyond, CareerArc, Career Builder, Dice.com, Glassdoor, Snagajob, Stack Overflow Careers, Hacker Rank, The Muse, Aurico

JazzHR Competitors

JazzHR Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Hero$39per month
Plus$219per month
Pro$329per month

JazzHR Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

JazzHR Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

JazzHR Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:USA, Canada
Supported Languages: English