Great ATS
September 10, 2020

Great ATS

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

Human Resources manages the system for us, and it is used University-wide by all hiring managers and search committee members.
  • Great customer service
  • Easy to tailor the platform to your needs
  • I love that I, as the system administrator, can make changes to the platform myself. There are only a few things that I need to have iCIMS manage for me when it comes to making system changes.
  • iCIMS listens to their customers and makes changes and improvements based on customer feedback.
  • The "source" tab that displays whether or not the job is posted could use some improving. It is configured oddly.
  • You cannot search by phone number in the system, meaning if someone calls, you can't look them up by their phone number.
  • The platform does a good job of linking email from person to person within the system, but I wish there was a way to link all correspondence around a job to the job within the platform.
  • HR has been able to manage more of the recruitment process.
  • HR is able to control what hiring managers and/or search committee members see.
  • HR is able to pull data from the system in order to make data-informed decisions.
iCIMS has phenomenal customer service.
The system is very customizable and fairly intuitive.

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

iCIMS is great talent acquisition software that can be tailored to meet almost any organization's needs.

iCIMS Feature Ratings

Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Customized Application Form
9
Resume Management
8
Duplicate Candidate Prevention
7
Candidate Search
7
Applicant Tracking
9
Collaboration
7
Task Creation and Delegation
6
Email Templates
9
User Permissions
9
Notifications and Alerts
8
Reporting
9