iCIMS Review
Updated September 27, 2021

iCIMS Review

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

We are using iCIMS for the recruitment processes across the whole company. Our recruiters and managers are using it to find suitable candidates and find new people who will join the company. Thanks to iCIMS we can support a global approach to recruitment consistently across the organization.
  • Clarity of presenting information
  • Simple but functional layout
  • Not enough flexibility with customization
  • Supporting work of recruiters by minimizing manual work
iCIMS in comparison to other products that were reviewed was (and still is) a more mature product that fits our requirements pretty well. I cannot provide more insight on that, as I was not working in the company back then.
Customer support is at the highest level. I wish more companies would refer to them as an example of customer service.
Since implementation, we have not encountered any big issues and the only need for technical changes is when we are implementing new functionality.

Do you think iCIMS Talent Cloud delivers good value for the price?


Are you happy with iCIMS Talent Cloud's feature set?


Did iCIMS Talent Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of iCIMS Talent Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy iCIMS Talent Cloud again?


iCIMS is a great tool to support end-to-end recruitment processes, which are quite crucial for each company. It is important to find the right candidate, and also to give a good impression of the company. The first impression can be made only once, and it is hard to change someone's mind. iCIMS is helping us with making sure that this can be achieved every time.

iCIMS Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Not Rated
Job Search Site Posting
Customized Application Form
Not Rated
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
User Permissions
Notifications and Alerts