Overall Satisfaction
- The templates are fantastic and simple, especially for those of us who are graphically-challenged.
- iContact does a great job of checking for keywords that will flag your messages as "spam" and easily allows changes to be made.
- I occasionally have trouble when formatting messages. For example, moving blocks of text around. There could be improved user functionality there.
- iContact has allowed me to provide better customer service at my small business. I am consistently staying in my customers' top-of-mind and they can easily reply to my emails with questions, comments or concerns.