I 100% recommend Influitive to client advocacy marketers!
December 04, 2021
I 100% recommend Influitive to client advocacy marketers!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Customer Advocacy
Overall Satisfaction with Influitive
We use Influitive as a client advocacy tool. This program is being used for 3+ business units at our company and we're in the process of implementing a new hub for another BU. Influitive helps our company connect with our top advocate clients. We're able [to] engage with and nurture our clients to collect: testimonials, peer reviews, quotes, feedback on products & services, references, referrals and much more! I'm very happy with Influitive and their support team - they're supper friendly, helpful and timely. I've never had a bad experience with this company.
- Customer service
- Reporting is robust
- Updates to the system are often - helpful and relevant
- The surveying feature could be a bit more intuitive
- Influitive has allowed us to identify hundreds of referenceable clients.
- Influitive has helped us build up our sales quotes database.
- Influitive has allowed us to reward our clients for being advocates for our company.
Influitive is one stop shop for customer advocacy and community building - functions like the Discussions page allows our community to connect on or create discussions that they're interested in.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Influitive go as expected?
I wasn't involved with the implementation phase
Would you buy Influitive again?
Yes