Influitive Supports our Marketing Goals
November 19, 2021
Influitive Supports our Marketing Goals
Score 10 out of 10
Vetted Review
Verified User
Software Version
Customer Advocacy
Overall Satisfaction with Influitive
Influitive is used by our marketing teams, but product and sales have the ability to request content and campaigns within the platform. Initially, Influitive was designed to act as a community for our faculty customers to connect with one another and with us. It promotes unpaid advocacy and lets us keep a pulse on customer sentiment and new thought leader hot topics. However, over time, we've grown the use cases of this platform to include pulling in prospective customers to learn more about our brand and products as well as a bonus addition to virtual events - giving people a place to come continue the conversation.
Pros
- Regular updates and new features.
- Customer support and regular engagement with CSMs.
- Easy to use!
Cons
- Discussion boards could be managed a bit better.
- All of our recent requests have been taken care of in feature rollouts!
- Customers who participate in our influitive hub have a higher retention rate than those who don't (by over 90%!)
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
Yes
Would you buy Influitive again?
Yes
Comments
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