Powerful Tool that Makes Customer Advocacy Easy
November 19, 2021

Powerful Tool that Makes Customer Advocacy Easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

Influitive is an extraordinary, powerful tool. It is quite literally a tool that can be used to accomplish what appears to be an infinite amount of goals/tasks. My company's online community is built on the Influitive platform, we use the online community as a source for customer advocacy and a tool for amplifying our marketing content, as well as a centralized place where we can scout candidates for product feedback panels. My personal favorite use of the platform is in amplifying my company's marketing content: through Influitive's custom "challenges" we are able to encourage our members to easily (with one click) share reports, white papers, and other marketing collateral on their social channels. Our members are industry professionals, so to be able to put our marketing content in front of not only them, but their social followers is tremendous!
  • Providing sophisticated and detailed reports that track key metrics
  • Building and targeting custom audiences
  • Personalizing online community
  • Added support for integration with Instagram
  • Increased reach and visibility of marketing collateral
  • Facilitates client/user research without the need of additional software
Excellent tool for encouraging client (customer) advocacy and for conducting quick client research (including product feedback panels) without the need for additional software.
Yes, our online community has resulted in both customer advocacy and an engaged community that we can rely on for last-minute/ad hoc marketing projects.

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Influitive is the go-to solution for companies looking to accomplish a variety of different objectives in one simple place. It particularly excels at providing creative ways to encourage customer advocacy and amplification of owned marketing content. its reporting capabilities are extensive and effective in keeping track of how significant the advocacy and amplification generated by the platform are.