An amazing tool!
August 24, 2022

An amazing tool!

Rita Caruso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

Influitive is an amazing service. The platform is always updated with new features useful for users but also for admins. I love the Lookers report side to track the performance of the platform itself. The campaigns are always very creative and useful to use to engage the advocates.

Pros

  • Useful
  • Engaging
  • Creative

Cons

  • Reporting
  • Engagement
  • Company awareness
  • Social shares
The support was always very fast and helpful. Nothing to say.

Do you think Influitive delivers good value for the price?

Yes

Are you happy with Influitive's feature set?

Yes

Did Influitive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Influitive go as expected?

Yes

Would you buy Influitive again?

Yes

Customer service is 10/10! I think that instead reporting can be improved adding more features and reports ready to use. Also more platforms/add on to use more rewards for all the countries in the word as a lot of rewards are US based and there is a gap in EMEA

Comments

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